Monday, February 1, 2010

Glazette’s First Expert Chat Session: A Summary

January 29th, 3 pm: TM Gopikrishnan & Subhrangsu Ghosh, Marketing and Technical Managers at Saint-Gobain Glass India hosted an Expert Chat Session, the first of its kind on Glazette.

The participation strength was fair, with 15 users online at any point in time between 3 and 5 pm on that Friday, shooting away their questions about Fire Safety Glass, its uses, applications, advantages, and so on. The managers found it rather hard to keep up; but did a good job nevertheless, encouraged by the volume and quality of questions!

The most active participants were architects, and it was heartening to see that fire safety, an aspect of building architecture that was not given due importance in the past, is now considered a hygiene factor during construction. This was evident by the kind of questions asked. The depth of knowledge about fire safety glass as well as other fire-resistant construction material was appreciable.

Questions included those about the duration of fire resistance offered by fire rated glass, the use of rubber and vinyl coverings for fire escape handrails, comparison between metal and glass fire doors, and so on. Vishwas, an architect with Neeraj Manchanda Architects in Delhi, was an enthusiastic and informed participant, from whom several questions came. Also part of the session was D Krishna Kumar, an engineer with CPWD.

Certain questions which were not relevant to the subject were also asked, those on LEED being among them. Though the fire glass experts were able to answer LEED-related questions to a certain extent, further questions were redirected to glazette.com.

New participants kept entering the chat room, and roughly 25 of them were part of the Expert Chat between 3 and 5 pm. The questions kept pouring in non-stop, and it was only at 4.30 pm that the experts got a breather when the speed and volume of questions started declining! The experts were patient and approachable, and had unquestionable and profound knowledge on the subject.

All in all, the Expert Chat Session was well-received by all parties involved. Glazette thanks Saint-Gobain Glass India, Mr. TM Gopikrishnan and Subhrangsu Ghosh, the portal members, visitors and the back office team for the success of the session.

Glazette will shortly be collecting feedback from the participants on various aspects of the session. From the opinions collected, Glazette shall strive to improve, innovate and use similar platforms for dissemination and exchange of knowledge and expertise on glass.

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